FAQs

Yes, we will need to conduct a survey at your home. This is completely free, and our highly qualified surveyors will discuss all your needs and available options with you.

You don’t need to be receiving benefits to qualify for free loft and cavity wall insulation. Through the Local Authority Flexible Eligibility (LA Flex) program, which is part of the government’s Energy Company Obligation (ECO) scheme, householders can reduce energy costs and their carbon footprint. This makes it easier to qualify for a grant. We work with hundreds of local authorities nationwide, each with its own criteria. Our team can help determine if you qualify—just fill out our form or call us. Start the process by completing our form or calling us free at 0808 2814 409.

Energy companies with a certain customer base are required by the government to help make homes more energy-efficient by providing grants. No matter which energy company supplies your energy, we secure the grant for you, so you don’t need to take any action. Different companies have different requirements, and we work to find the best match for your needs.

Once you contact us, we’ll discuss your needs and arrange a survey visit, typically within a week. During the survey, the surveyor will review the timeline for your new central heating or insulation and, in most cases, provide an installation date. If a new gas connection is required, we’ll coordinate this, but work will only begin once the connection is complete.

No, the grant does not need to be repaid. It is provided directly to the installers once the work is finished and you are satisfied.

Yes, you may qualify as long as we can obtain permission from your landlord. We can assist with this process, and landlords are generally supportive since the improvements enhance their property at no cost to them.

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